Product Related Questions
If you need more help
Our customer support team is always here to help you with anything you want to know about our products.
ContactOur products are proudly made in an FDA approved facility in the USA
Feel free to reach out to our customer support. We’re always here to guide you and your fur-baby with recommendations, tips, and a helping paw.
You can refer to the directions shown on product packaging, or you can also reach out to our customer care team if you have any specific questions based on your pet’s unique needs.
It’s often safe to combine different TreatHearts supplements, but it’s best to consult with your veterinarian to ensure that your pet receives the most adequate supplementation possible based on their unique needs and health history.
Each bestie is unique, so results may vary. Therefore, we offer our 100% satisfaction guarantee if you are ever unsatisfied.
It’s important to consult your veterinarian before starting any new supplement if your pet is currently taking medication
We recommend storing our jars in a cool, dry place, away from direct sunlight. Please review your product’s packaging for any other specific storage recommendations.
Yes, all our products have an expiration date printed on the bottom of the bag.
Returns & Exchanges
We offer a 100% satisfaction guarantee. If you are not completely satisfied, please reach out to our customer support team and we will assist in any way we can.
If you are not completely satisfied with one of our products, please contact us with a picture of product and the issue and one of our customer care agents will be more than happy to assist you, at support@treathearts.com.
Shipping Information
Yes, any orders below $50 with or without a discount we charge a standard ground shipping fee. All subscribers include free shipping.
Orders with standard shipping should arrive within 5-7 business days.
We ship across all Mainland US states including Canada.
Log into your account Click on Shipping Addresses, this gives you any address that you have on profile, below the address you want to update you click on Edit Shipping Address a side tab will pop up and you will be able to update it and then click Save.